What are the Best Call Center Workforce Optimization Software in 2022?
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936 VotesCallMiner Eureka
6.89% -
929 VotesCalabrio Teleopti WFM
6.84% -
896 VotesNICE Nexidia Analytics
6.6% -
890 VotesPlayvox
6.55% -
879 Votes
Calabrio ONE
6.47% -
741 Votes
8x8 Contact Center
5.46% -
706 Votes
XenCALL
5.2% -
644 Votes
ZOOM QM Suite
4.74% -
636 Votes
Khoros Care (Formerly Spredfast + Lithium)
4.68% -
615 Votes
Alvaria Workforce
4.53% -
583 Votes
NICE Nexidia Predictive Behavioral Routing (formerly Mattersight)
4.29% -
566 Votes
Calibre
4.17% -
522 Votes
JustCall
3.84% -
464 Votes
Five9
3.42% -
437 Votes
Vantage Point
3.22% -
402 Votes
Genesys PureConnect
2.96% -
381 Votes
NICE Adaptive WFO
2.81% -
380 Votes
Dixa
2.8% -
379 Votes
Genesys Multicloud CX (formerly Genesys Engage)
2.79% -
367 Votes
DialSource
2.7% -
324 Votes
Talkdesk
2.39% -
299 Votes
Verint Workforce Engagement (discontinued)
2.2% -
259 Votes
IFS Customer Engagement
1.91% -
190 Votes
NICE Uptivity
1.4% -
154 Votes
NICE CXone (formerly NICE inContact)
1.13%